Creating a New Knowledge Base Article

1. Navigate to Articles:

   • From the main menu, go to "Knowledge Base" and click "New Article."
     

2. Article Details:

   • Enter a Subject for the article.
   • Assign the article to a specific group such as Hosting or Domains.
   • Check Internal Article for staff-only access, ensuring staff have VIEW permissions.
   • Use Disabled to temporarily hide the article.
   • Add an Article Description using the rich TinyMCE editor.
     

3. Save:

   • After creation, each article will have a unique slug for direct access.

This setup allows organized and accessible knowledge base management in Thulo Cloud.